Answers in seconds. A human when it counts.
ChatPower is an AI assistant for online stores. It answers customers' routine WhatsApp questions and hands anything it is not sure about to the store's own support team.
Answers from the store's own data
Order status, product details and stock come from a live lookup in the store's Shopify account, not from the model's memory.
Hands over instead of guessing
When the assistant is unsure, or a lookup fails, it passes the conversation to a person on the store's team rather than inventing an answer.
One inbox for the team
Agents see every conversation, pick up the ones handed to them and reply in Arabic or English, from the web console or the phone app.
Who uses it
ChatPower is used by the stores we work with and their support staff. Accounts are created for them by us; there is no public sign-up. Store customers never need an account - they simply message the store on WhatsApp.
Questions, or interested in using ChatPower for your store? Write to support@chatpower.me.